February 4
Comments: 5
Open Letter to Google (Specifically Blogger)
Dear Google (or Blogger, whichever you prefer),
Please fix your commenting system already.
Quite a few of the blogs I enjoy reading and interacting with use Blogger and that’s not my problem. My problem comes when I decide I’d like to leave a comment, but cannot because of that nifty new JavaScript commenting box you’ve set up.
“Why?” you ask.
Because, for some reason, whenever I try to comment using my primary browser, Firefox, the comment does not get posted and to make things worse, the entire comment which I may have spent a good ten minutes writing is entirely gone–poof–into internet never-never-land.
As a result, I’m forced to open up the page in Internet Explorer, which is an annoying extra step in the process of interacting with other wonderful bloggers out there, and hit the Publish button twice because the first time bounces back an error telling me there was some sort of technical problem which should have been fixed long before you even rolled out with your new-fangled commenting system.
This unnecessary step puzzles me greatly because Google has been one of Firefox’s largest proponents, promoting the Firefox movement and even creating a custom Firefox Google search page and all that. So, why then, would you not even test your new system using Firefox before rolling it out? *sigh*
If it seems as though I’m slightly annoyed by this, it’s because I am, but I’m holding back and before I stop, let me wrap up this letter by simply restating: please fix your commenting system already.
That is all.
Thank you.
Sincerely,
Ann-Kat
P.S. I also wanted to add that it’s seriously BAD USABILITY when you don’t have a back-up option for people roaming the internet without JavaScript enabled, or for those who simply turn it off to get around dealing with your wonky comment system in the first place. Thought you should know.